Frequently asked questions
Your questions about Strili.
Broadcasting, viewer access, credits, replay and data: what Strili does, and how.
How it works and video
What is Strili?
Strili puts your event page online, controls viewer access and broadcasts your live. You pay as you go, in credits, with no subscription.
Which software can I broadcast with?
Strili receives your video feed over RTMPS. OBS Studio is supported. For other software or a hardware switcher, check that it can send an RTMPS feed: you keep your own production tools.
Can I broadcast without software, from my browser?
Yes, with the browser studio. You and your guests join a room from your browser, Strili composes the picture and broadcasts it on the event page. The studio uses credits while you are on air, on top of the minutes watched by viewers.
My video is on Vimeo or YouTube. Can I use Strili?
Yes. You embed the external video in the event page, and Strili controls access. Strili does not stream that video: no streaming minutes are counted, each present viewer counts per started hour according to the current price scale. A reconnection within the same hour is not counted twice.
Viewer access
What are the access modes?
Each event has its own access mode. Public: anyone with the link can watch. Shared code: a 6-digit code, the same for everyone. Named: a list of authorized people, each signing in with their e-mail address and an individual code.
Do my viewers need an account or any software?
No. Viewers open the event link and watch from a computer, a tablet or a smartphone. They have no Strili account to create.
How do my guests receive their individual code?
In named mode, you import your guest list. Each guest receives an individual code by e-mail or SMS, sent by Strili from the console.
Can I limit the number of concurrent viewers?
Yes. You can set a maximum number of concurrent viewers for an event. Once it is reached, a new viewer sees a message saying that capacity has been reached and can try again. Viewers already connected are not disconnected.
Can viewers ask questions?
Yes. During the live, viewers talk in the chat and send their questions to the organizer or the speakers.
Credits and billing
Do I need a subscription?
No. Strili is pay as you go only: you buy credits when you need them. No monthly plan, no activation fee.
What are free credits?
Each new account receives 10,000 free credits at sign-up. They are used like purchased credits and let you try Strili without buying anything.
Why is my live limited to 10 viewers?
Until you have bought credits, each live event is limited to 10 concurrent viewers, even if you still have free credits. The limit is lifted with your first purchase.
What uses credits?
Live broadcasting and replay, by viewer-minutes, recording storage, the e-mails and SMS sent, the browser studio while on air and, for an embedded video, each viewer per started hour.
Do my credits expire?
No. Your credits have no expiry date, including the free credits received at sign-up.
How do I buy credits?
From the console, once your account is created, by card on a secure Stripe payment page. The price per credit decreases with the pack size. Prices are shown excluding VAT: VAT is added at payment according to your country and VAT number. No payment fee is added to the pack prices.
What happens if my balance runs out during a live?
Strili warns you by e-mail when your balance is running low. If you have never bought credits, the broadcast stops when the balance is used up. After a first purchase, a limited overdraft is allowed so that your live is not cut off abruptly; beyond it, the broadcast stops.
How can I estimate the credits for my event?
With the calculator on the Pricing page: duration multiplied by peak concurrent viewers gives viewer-minutes, converted into credits according to the current price scale. Recording storage is added, then e-mails and SMS per unit.
Replay and recordings
Can I offer a replay of my event?
Yes. After the live, you publish the replay on the event page, with the same access mode and the same codes, and you can set an end date. Chat and questions are hidden during the replay. Minutes watched are counted like live minutes.
Can I download the recording?
Yes. After the live, you download the recording from the console and publish it with the provider of your choice.
How long are recordings kept?
You choose the retention period of each event among the offered durations, 30 days by default. Storage uses credits. If your balance no longer covers storage, the replay is blocked and you are notified by e-mail: unless you top up your credits within the stated period, the recordings are deleted.
E-mails and SMS
Which messages does Strili send to my viewers?
In named mode, Strili sends each guest an individual access code, by e-mail or SMS as you choose. In the public and shared code modes, you share the link and the code yourself.
How much do e-mails and SMS cost?
Each e-mail and each SMS sent by Strili uses credits, per unit, according to the current price scale. The calculator on the Pricing page includes them in your estimate.
Personal data
Which of my viewers' data does Strili use?
In public or shared code mode, viewers are not asked for any identity data. In named mode, Strili uses the e-mail address, and the phone number for SMS sending, that you provide: to send the codes, check access and show you the connections.
What happens to this data when I delete a participant or an event?
Deleting a participant anonymizes their connection history. Deleting an event also deletes its participants and the data attached to it.
Does the Strili website use trackers?
No. This website uses no audience measurement, no advertising and no cookies. The privacy policy details the data processed.